E-SES: Search In 'Menu Search' Dropdown Returning Different Results Than 'Global Search' Box. (Doc ID 1996056.1)

Last updated on APRIL 03, 2015

Applies to:

Oracle Secure Enterprise Search - Version 11.1.2.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Goal

Using PeopleSoft Search Framework, getting different results if searching using the 'Global Search' box (from the main page) or the 'Menu Search' box (from the 'Menu' dropdown.)

For example, searching for the words 'add instance', the Global Search search will return 6 results while the Menu Search will find only 5.

How can this be explained, and prevented if possible?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms