Case Study: CRS Not Stopping After 11.2.0.4 Upgrade (Doc ID 1996490.1)

Last updated on APRIL 06, 2015

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
Information in this document applies to any platform.

Symptoms

After 11.2.0.4 upgrade we can't stop CRS (using 'crsctl stop crs' even with '-f') or unlock for PSU patch (using 'rootcrs.pl -unlock).  These commands fail to stop the ora.ons resource, leaving it in an 'UNKNOWN' state.

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms