My Oracle Support Banner

After Upgrading Exadata Image, Some Queries Fail with ORA-27618: Smart I/O failed because of an internal error. Cell "192.168.x.x/", cell library error code "405, Major version number mismatch for kcfis module" (Doc ID 1998384.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.3.2.1 and later
Information in this document applies to any platform.

Symptoms

Database is up and running however certain functionality of the application is failing with the below message:
  
ORA-27618: Smart I/O failed because of an internal error. Cell "192.168.x.x/", cell library error code "405, Major version number mismatch for kcfis module", error information "kcfis_reap_ioctl2: IO submission failed. Cell error"

Changes

Exadata Software on Cells updates to a newer version.

Example:

Imageinfo was updated to :
Active image version: 12.1.2.1.1.150316.2
Active image activated: 2015-04-09 19:21:44 +0200

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.