INS-30508 Invalid ASM Disks on Grid Infrastructure Installation (Doc ID 1999903.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

Silent installation of Grid Infrastructure 12.1.0.2 standalone on AIX 6.1 errors with:

SEVERE: [FATAL] [INS-30508] Invalid ASM disks.
CAUSE: The disks [/dev/rhdisk500, /dev/rhdisk501] were not valid.
ACTION: Please choose or enter valid ASM disks.

oraInstall2015-04-10_08-25-03PM.err contains following error messages

ID: oracle.install.library.crs.CRSInfo:541
PRCI-1158 : Failed to retrieve the size of management database
oracle.ops.mgmt.nativesystem.NativeException: PRKN-1008 : Unable to load the shared library "srvmcred12"
 or a dependent library, from
 LIBPATH="/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/default:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/default:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/j9vm:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/../lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/ext/bin:/tmp/OraInstall2015-04-10_08-25-03PM/ext/lib:/logiciels/grid/product/12.1.0.2/grid/lib::/usr/lib:/usr/lib"
 [java.lang.UnsatisfiedLinkError: srvmcred12 (rtld: 0712-001 Symbol CreateIoCompletionPort was referenced
     from module /tmp/OraInstall2015-04-10_08-25-03PM/ext/lib/libttsh12.so(), but a runtime definition
   of the symbol was not found.
rtld: 0712-001 Symbol GetMultipleCompletionStatus was referenced
     from module /tmp/OraInstall2015-04-10_08-25-03PM/ext/lib/libttsh12.so(), but a runtime definition
   of the symbol was not found.
rtld: 0712-002 fatal error: exiting.)]
at oracle.cluster.deployment.ClusterwareInfo.getRequiredMgmtDBSize(ClusterwareInfo.java:4629)
at oracle.cluster.deployment.ClusterwareInfo.getMgmtDBSize(ClusterwareInfo.java:4646)
at oracle.install.library.crs.CRSInfo.getMgmtDBRequiredSize(CRSInfo.java:1325)
at oracle.install.ivw.crs.validator.MgmtDBValidationHelper.calculateMgmtSpaceRequired(MgmtDBValidationHelper.java:155)
at oracle.install.ivw.crs.validator.ASMDiskGroupCreationValidator.validate(ASMDiskGroupCreationValidator.java:110)
at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:188)
at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:420)
at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:644)
at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:336)
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:276)
at oracle.install.commons.flow.SilentFlowExecutor.execute(SilentFlowExecutor.java:67)
at oracle.install.commons.flow.AbstractFlowExecutor.execute(AbstractFlowExecutor.java:221)
at oracle.install.commons.flow.FlowApplication.executeFlow(FlowApplication.java:161)
at oracle.install.commons.flow.FlowApplication.run(FlowApplication.java:167)
at oracle.install.commons.base.driver.common.Installer.run(Installer.java:350)
at oracle.install.ivw.common.util.OracleInstaller.run(OracleInstaller.java:106)
at oracle.install.commons.util.Application.startup(Application.java:921)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:198)
at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:355)
at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:106)
at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:113)
Caused by: java.lang.Throwable: oracle.ops.mgmt.nativesystem.NativeException: PRKN-1008 : Unable to load the shared library "srvmcred12"
 or a dependent library, from
 LIBPATH="/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/default:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/default:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/j9vm:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/../lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/ext/bin:/tmp/OraInstall2015-04-10_08-25-03PM/ext/lib:/logiciels/grid/product/12.1.0.2/grid/lib::/usr/lib:/usr/lib"
 [java.lang.UnsatisfiedLinkError: srvmcred12 (rtld: 0712-001 Symbol CreateIoCompletionPort was referenced
     from module /tmp/OraInstall2015-04-10_08-25-03PM/ext/lib/libttsh12.so(), but a runtime definition
   of the symbol was not found.
rtld: 0712-001 Symbol GetMultipleCompletionStatus was referenced
     from module /tmp/OraInstall2015-04-10_08-25-03PM/ext/lib/libttsh12.so(), but a runtime definition
   of the symbol was not found.
rtld: 0712-002 fatal error: exiting.)]
... 22 more
Caused by: oracle.ops.mgmt.nativesystem.NativeException: PRKN-1008 : Unable to load the shared library "srvmcred12"
 or a dependent library, from
 LIBPATH="/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/default:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/default:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64/j9vm:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/jdk/jre/../lib/ppc64:/tmp/OraInstall2015-04-10_08-25-03PM/ext/bin:/tmp/OraInstall2015-04-10_08-25-03PM/ext/lib:/logiciels/grid/product/12.1.0.2/grid/lib::/usr/lib:/usr/lib"
 [java.lang.UnsatisfiedLinkError: srvmcred12 (rtld: 0712-001 Symbol CreateIoCompletionPort was referenced
     from module /tmp/OraInstall2015-04-10_08-25-03PM/ext/lib/libttsh12.so(), but a runtime definition
   of the symbol was not found.
rtld: 0712-001 Symbol GetMultipleCompletionStatus was referenced
     from module /tmp/OraInstall2015-04-10_08-25-03PM/ext/lib/libttsh12.so(), but a runtime definition
   of the symbol was not found.
rtld: 0712-002 fatal error: exiting.)]
at oracle.ops.mgmt.nativesystem.Library.load(Library.java:334)
at oracle.ops.mgmt.nativesystem.Library.load(Library.java:180)
at oracle.ops.mgmt.nativesystem.NativeSystem.loadSRVMCREDNativeLibrary(NativeSystem.java:639)
at oracle.ops.mgmt.nativesystem.NativeSystem.getMgmtDBSpace(NativeSystem.java:1551)
at oracle.cluster.deployment.ClusterwareInfo.getRequiredMgmtDBSize(ClusterwareInfo.java:4625)
... 21 more

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms