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12c: runInstaller -downloadupdates 実行中に INS-32117 (Doc ID 2001513.1)

Last updated on AUGUST 04, 2018

適用範囲:

Oracle Database - Enterprise Edition - バージョン 12.1.0.2 以降
この文書の内容はすべてのプラットフォームに適用されます。

本文書利用上のご注意


  本文書は英語の文書 Document 1999622.1 (最終メジャー更新日: 2015年04月18日) の日本語翻訳版です。

  英語の文書のメジャー更新に応じて本文書を随時更新いたします。

現象

12c コマンド ./runInstaller -downloadupdates が次のエラーで失敗します。:

INFO: Testing the connection to My Oracle Support. This may take several minutes depending on your connection. Please wait...
INFO: Connection to metalink was successful
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state
INFO: Completed validating view at state
INFO: Validating state
SEVERE: Connection to My Oracle Support Failed.
SEVERE: Error code: INVALID_RESOURCE
SEVERE: Connection to My Oracle Support Failed.
SEVERE: Error code: INVALID_RESOURCE
SEVERE: [FATAL] [INS-32103] Connection to My Oracle Support could not be established.
  CAUSE: Credentials provided may be invalid, or there may be a network connection issue.
  ACTION: Check the My Oracle Support credentials. Also check the proxy setting and the network connection.
SEVERE: [FATAL] [INS-32117] My Oracle Support credentials provided does not have download privileges.
  ACTION: Provide My Oracle Support credentials with download privileges in order to check for latest updates.
INFO: Advice is ABORT

 

原因

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