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ORA-7445 [qkkNLJ()+128] After Installing 12.1.0.2 PSU 7 (Doc ID 2002682.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

  1. The following error is raised by one of the background processes:
    ORA-07445: exception encountered: core dump [qkkNLJ()+128] [SIGSEGV] [ADDR:0x210368F9E1FFB095] [PC:0x10AE0B440] [Address not mapped to object] []
     
  2. Review of the generated tracefiles reveals a call stack similar to:
    ... qkkNLJ kkogjro kkojnp kkocnp kkooqb kkoqbc apakkoqb apaqbdDescendents apaqbdList apaqbdDescendents apaqbdList apaqbdDescendents apaqbdList apaqbd apadrv opitca ...
     

Changes

 12.1.0.2 PSU 7 has been installed, which in this case seems to have introduced the issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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