"rootcrs.pl -prepatch" fails with CLSRSC-180 as SSH user equivalence is broken (Doc ID 2005044.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

+ Prepatch step for 12.1.0.2 fails with CLSRSC-180

# /u01/app/12.1.0.2/grid/crs/install/rootcrs.pl -prepatch
Using configuration parameter file: /u01/app/12.1.0.2/grid/crs/install/crsconfig_params
2015/04/25 09:10:02 CLSRSC-180: An error occurred while executing the command 'cluutil -chkshare -oh /u01/app/12.1.0.2/grid/crs/install -localnode exd1db02 -nodelist exd1db01,exd1db02' (error code 1)

Died at /u01/app/12.1.0.2/grid/crs/install/crsutils.pm line 10731.

  

* The error occurs even after implementing solution in Doc ID 1989084.1

+ Patch log ($GRID_HOME>/cfgtoollogs/crsconfig/crspatch_exd1db02_<timestamp>.log)shows

2015-04-25 08:59:04: Invoking "/u01/app/12.1.0.2/grid/bin/cluutil -chkshare -oh /u01/app/12.1.0.2/grid/crs/install -localnode exd1db02 -nodelist exd1db01,exd1db02"
2015-04-25 08:59:04: trace file=/u01/app/oracle/crsdata/exd1db02/crsconfig/cluutil1.log
2015-04-25 08:59:04: Running as user oracle: /u01/app/12.1.0.2/grid/bin/cluutil -chkshare -oh /u01/app/12.1.0.2/grid/crs/install -localnode exd1db02 -nodelist exd1db01,exd1db02
2015-04-25 08:59:04: s_run_as_user2: Running /bin/su oracle -c ' echo CLSRSC_START; /u01/app/12.1.0.2/grid/bin/cluutil -chkshare -oh /u01/app/12.1.0.2/grid/crs/install -localnode exd1db02 -nodelist exd1db01,exd1db02 '   <<<<<<
2015-04-25 08:59:04: Removing file /tmp/filecfrxEK
2015-04-25 08:59:04: Successfully removed file: /tmp/filecfrxEK
2015-04-25 08:59:04: pipe exit code: 256   <<<<<<
2015-04-25 08:59:04: /bin/su exited with rc=1  <<<<<<<<<<<

 

Cause

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