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How to Request Service Configuration for Oracle Database Cloud Exadata Service on OCI-C (Doc ID 2007530.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle Exadata Storage Server Software
Oracle Database Cloud Exadata Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Purpose

This note provides instructions on how to log Service Requests (SR) requesting configuration changes for Exadata Cloud Service on Oracle Cloud Infrastructure Classic (OCI-C).

NOTE:  This note does not apply to OCI Exadata Service or Cloud at Customer Exadata.

Scope

Disclaimer:  At the time this document was authored, this is the current understanding of the process and terminology. This information is subject to change.

Customers with active Oracle Database Cloud Exadata Service subscription can request service configuration for the following items:

Details

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In this Document
Purpose
Scope
Details
 A. Storage Configuration and IORM Configuration
 B.  Network Access (including port whitelisting)
 C. Cloud VPN Provisioning

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