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OBSERVER Start Failed with DGM-16979 - Common Causes (Doc ID 2011222.1)

Last updated on NOVEMBER 30, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.5 to 12.1.0.2 [Release 10.2 to 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

- Start the observer using dgmgrl:

DGMGRL> start observer;
Authentication failed.
DGM-16979: Unable to log on to the primary or standby database as SYSDBA

- Sample OBSERVER log:

Authentication failed.
DGM-16979: Unable to log on to the primary or standby database as SYSDBA  
Failed to start the Observer.

- Sample OBSERVER DEBUG log:

Failed to start the Observer.
Could not verify magic words.
Opened configuration file <filename> successfully.
<DO_CONFIGURE_DRC version="11.2"><GET_FSFO /></DO_CONFIGURE_DRC> not logged on  # Clearly indicates a login issue
Failed to start the Observer.

Cause

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In this Document
Symptoms
Cause
Solution
  CASE - 1 (sys Login)
 
CASE -2 (Wallet)
 

CASE :3 (Observerconnectidentifier)

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