My Oracle Support Banner

Troubleshooting High Waits for 'Reliable Message' (Doc ID 2017390.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Database Backup Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 11.1.0.6 and later
Oracle Database Cloud Schema Service - Version N/A and later
Information in this document applies to any platform.

Purpose

This article outlines how to troubleshoot issues where high waits for 'reliable message' are seen in AWR reports

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Further investigation
 Determine the Highest Wait time associated with the high reliable message waits
 Determine the SQL associated with the high reliable message waits
 Determine the channel associated with the reliable message
 Next Steps
 Known Issues 
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.