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BDA V4.2 Upgrade of Secure Cluster Fails at Step 1 in start_cloudera_services_kerberos with "No content to map due to end-of-input\n" (Doc ID 2019345.1)

Last updated on DECEMBER 03, 2019

Applies to:

Big Data Appliance Integrated Software - Version 4.1.0 and later
Linux x86-64


On a secure cluster, with disk encryption enabled, where the Cloudera Manager port is 7183 and not 7180,  Step one of upgrade fails with:

Error [17506]: (//<HOSTNAME1>.<DOMAIN>//Stage[main]/Hadoop::Startclouderakerberos/Exec[start_cloudera_services_kerberos]/returns)
change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/ &>
returned 1 instead of one of [0]
ERROR: Error starting services. Exiting.
INFO: Time spent in step 1 StopBDC is 1557 seconds.
INFO: Running bdadiagcluster...

2. Comparing the output in: /opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos_1433469747.out with /opt/oracle/BDAMammoth/bdaconfig/tmp/
shows that the the steps to start zookeeper are completed and that we are failing when starting the cluster.  For example the output in  /opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos_1433469747.out, shows:

WatchedEvent state:SyncConnected type:None path:null
Node does not exist: /rmstore/ZKRMStateRoot
[zk: localhost:2181(CONNECTED) 2] rmr /rmstore/ZKRMStateRoot
Node does not exist: /rmstore/ZKRMStateRoot
[zk: localhost:2181(CONNECTED) 3] API Version used is v9
Error : No content to map due to end-of-input\n at [Source: org.apache.cxf.transport.http.AbstractHTTPDestination$1@782b86
e0; line: 1, column: 1]
Failed. Full error output in : /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_<CLUSTER_NAME>_commands_restart.out

3. The output in /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_<CLUSTER_NAME>_commands_restart.out reports:

# more /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_<CLUSTER_NAME>_commands_restart.out
 "message" : "No content to map due to end-of-input\n at [Source: org.apache.cxf.transport.http.AbstractHTTPDestination$1
@<USER>; line: 1, column: 1]"

3. From Cloudera Manager  "All Recent Commands"  reports no failed commands.



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