BDA V4.2 Upgrade of Secure Cluster Fails at Step 1 in start_cloudera_services_kerberos with "No content to map due to end-of-input\n" (Doc ID 2019345.1)

Last updated on JUNE 10, 2015

Applies to:

Big Data Appliance Integrated Software - Version 4.1.0 and later
Linux x86-64

Symptoms

On a secure cluster, with disk encryption enabled, where the Cloudera Manager port is 7183 and not 7180,  Step one of upgrade fails with:

************************************
Error [17506]: (//bdanode01.example.com//Stage[main]/Hadoop::Startclouderakerberos/Exec[start_cloudera_services_kerberos]/returns)
change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos.sh &>
/opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos_1433469747.out
returned 1 instead of one of [0]
************************************
...
ERROR: Error starting services. Exiting.
INFO: Time spent in step 1 StopBDC is 1557 seconds.
INFO: Running bdadiagcluster...



2. Comparing the output in: /opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos_1433469747.out with /opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos.sh
shows that the the steps to start zookeeper are completed and that we are failing when starting the cluster.  For example the output in  /opt/oracle/BDAMammoth/bdaconfig/tmp/startclouderakerberos_1433469747.out, shows:

WatchedEvent state:SyncConnected type:None path:null
Node does not exist: /rmstore/ZKRMStateRoot
[zk: localhost:2181(CONNECTED) 2] rmr /rmstore/ZKRMStateRoot
Node does not exist: /rmstore/ZKRMStateRoot
[zk: localhost:2181(CONNECTED) 3] API Version used is v9
Error : No content to map due to end-of-input\n at [Source: org.apache.cxf.transport.http.AbstractHTTPDestination$1@782b86
e0; line: 1, column: 1]
Failed. Full error output in : /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_bda1_commands_restart.out



3. The output in /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_bda1_commands_restart.out reports:

# more /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_bda1_commands_restart.out
{
 "message" : "No content to map due to end-of-input\n at [Source: org.apache.cxf.transport.http.AbstractHTTPDestination$1
@782b86e0; line: 1, column: 1]"
}

3. From Cloudera Manager  "All Recent Commands"  reports no failed commands.


 

Cause

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