After Restoring Backup of Service Manager The UI Returns Blank Page: javax.crypto.BadPaddingException: Given Final Block Not Properly Padded

(Doc ID 2024172.1)

Last updated on FEBRUARY 14, 2018

Applies to:

MySQL Enterprise Monitor - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

With MySQL Enterprise Monitor 3.0 after restoring a backup or setting up a second Service Manager replicating from the existing Service Manager), the web interface loads a blank screen, and the error log has errors like:

Changes

A backup of the Service Manager was restored.

Cause

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