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Windows: ローカルノードでリモートノードのcrssetup.exe状態を正しく取得できないためにグリッド・インフラストラクチャの構成に失敗(INS-20802) (Doc ID 2045757.1)

Last updated on AUGUST 04, 2018

適用範囲:

Oracle Database - Enterprise Edition - バージョン 11.2.0.1 以降
Generic Windows
本文書利用上のご注意
  本文書は英語の文書 <Document 1215613.1> (最終メジャー更新日: 2012年10月25日) の日本語翻訳版です。
  英語の文書のメジャー更新に応じて本文書を随時更新いたします。

現象

「INS-20802: グリッド・インフラストラクチャの構成に失敗しました」というエラーが発生して、11gR2 Grid Infrastructureのインストールに失敗します。

 

注意:  INS-20802は汎用エラーであり、Grid Infrastructure構成に失敗したことのみ表します。こちらのエラーは様々な原因で起こりえますが、この文書は原因の1つのみ紹介します。

 

INFO: C:\Users\Oracle\AppData\Local\Temp\1>D:\app\11.2.0\grid/perl/bin/perl -ID:\app\11.2.0\grid\perl\lib -ID:\app\11.2.0\grid\crs\install  D:\app\11.2.0\grid\crs\install\rootcrs.pl

INFO: 2010-09-20 20:21:24: Parsing the host name

INFO: 2010-09-20 20:21:24: Checking for super user privileges

INFO: 2010-09-20 20:21:24: superUser=Oracle groupName=Administrators

INFO: 2010-09-20 20:21:24: domain=ECSDC user=ORACLE

INFO: 2010-09-20 20:21:24: User has Oracle privileges

INFO: Using configuration parameter file: D:\app\11.2.0\grid\crs\install\crsconfig_params

INFO:

INFO: C:\Users\Oracle\AppData\Local\Temp\1>exit /B 1

INFO:
WARNING:
INFO: Completed Plugin named: Grid Infrastructure Configuration
INFO: Grid Infrastructure Configuration failed.
2010-09-20 18:43:13: J2EE (OC4J) Container Resource Disable ... passed ...
2010-09-20 18:43:13: call 'crssetup install' to configure all remote nodes
2010-09-20 18:43:13: cmd=D:\app\11.2.0\grid\bin\crssetup.exe install -remoteParams "-remotenode"
2010-09-20 19:14:14: rc from crssetup=254
2010-09-20 19:14:14: Configure Oracle Grid Infrastructure for a Cluster ... failed
2010-09-20 18:46:29: D:\app\11.2.0\grid\bin\ocrconfig -local -manualbackup ... passed
2010-09-20 18:46:29: Configure Oracle Grid Infrastructure for a Cluster ... succeeded
<18:43:13> Started
<18:43:13> arguements 4
<18:43:13>   D:\app\11.2.0\grid\bin\crssetup.exe
<18:43:13>   install
<18:43:13>   -remoteParams
<18:43:13>   -remotenode
<18:43:13> skipping execution on local node 'RACNODE1'
<18:43:13> running command=[D:\app\11.2.0\grid\perl\bin\perl.exe D:\app\11.2.0\grid/crs/install/rootcrs.pl -remotenode] on racnode2
<18:43:13> OracleRemoteExecService service isn't installed.The specified service does not exist as an installed service.


<18:43:13> OracleRemoteExecService service installed
<18:43:14> StartService(OracleRemoteExecService) waiting for service to complete
<18:43:44> service status 4, still waiting
<18:44:16> service status 4, still waiting
<18:44:47> service status 4, still waiting
<18:45:19> service status 4, still waiting
<18:45:50> service status 4, still waiting
<18:46:29> Warning (OracleRemoteExecService) QueryServiceStatus returned (1726).The remote procedure call failed.


<18:46:30> Warning (OracleRemoteExecService) QueryServiceStatus returned (6).The handle is invalid.


<18:46:31> Warning (OracleRemoteExecService) QueryServiceStatus returned (6).The handle is invalid.

..
<19:14:12> Warning (OracleRemoteExecService) QueryServiceStatus returned (6).The handle is invalid.


<19:14:13> Warning (OracleRemoteExecService) QueryServiceStatus returned (6).The handle is invalid.


<19:14:14> Error, timed out waiting for OracleRemoteExecService service to stop on ecsoracle2
<19:14:14> Warning failed to Stop (OracleRemoteExecService) service.The service has not been started.


<19:14:14> waiting for service to be removed on racnode2
<19:14:14> OracleRemoteExecService service removed
<19:14:14> unable to run (D:\app\11.2.0\grid\perl\bin\perl.exe D:\app\11.2.0\grid/crs/install/rootcrs.pl -remotenode) on node (racnode2)
<19:14:14> returning 0xfe
<18:46:29> rootscript completed with return code (0)
<18:46:29> returning 0x0

原因

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