Windows: GI 12c Install Fails With INS-32123 (Doc ID 2049210.1)

Last updated on SEPTEMBER 29, 2015

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Microsoft Windows x64 (64-bit)

Symptoms

Oracle Grid infrastructure 12.1.0.2 installation on a cluster with 2 nodes: HP DL380 / VMWare ESXi 5.5.0 / MS Windows Server 2012 R2.

During pre-installation checks, the OUI already warns with "INS-40955 unable to retrieve hostname VM-90181..." and before the end of installation error INS-32123 is there.

 

The ora.storage resource is getting the below error:

ohasd_orarootagent_system.trc
=============================
2015-06-01 23:03:44.897380 :    AGFW:2892: {0:0:2} ora.storage 1 1 state changed from: UNKNOWN to: OFFLINE
2015-06-01 23:03:44.897560 :    AGFW:2892: {0:0:2} Started implicit monitor for [ora.storage 1 1] interval=60000 delay=60000
2015-06-01 23:03:44.897790 :    AGFW:2892: {0:0:2} Agent sending last reply for: RESOURCE_PROBE[ora.storage 1 1] ID 4097:87
2015-06-01 23:04:44.903987 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] NODEROLE_NONE init(actx)
2015-06-01 23:04:44.917732 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] NodeRole = 1
2015-06-01 23:04:44.917785 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] NODEROLE_HUB getOCRdetails
2015-06-01 23:04:48.731144 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] retcode = 7, kgfoCheckMount(DATA)
2015-06-01 23:04:48.731211 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] (null) category: 7, operation: kgfoAl06, loc: kgfokge, OS error: 15077, other: ORA-15077: ASM-Instanz, die eine obligatorische Datentr<E4>gergruppe bedient, konnte nicht gefunden werden <<<<<<<<
2015-06-01 23:04:48.731250 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] kgfo returncode 1
2015-06-01 23:05:44.919912 :CLSDYNAM:2476: [ora.storage]{0:0:2} [check] NODEROLE_HUB getOCRdetails
2015-06-01 23:06:44.919073 :   AGENT:3972: {0:0:2} {0:0:2} Created alert : (:CRSAGF00113:) :  Aborting the command: check for resource: ora.storage 1 1
2015-06-01 23:06:44.919170 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] (:CLSN00110:) clsn_agent::abort {
2015-06-01 23:06:44.919289 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] abort {
2015-06-01 23:06:44.919329 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] Agent::abort last call info:
2015-06-01 23:06:44.919377 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check]  :Time:06/01/2015 23:03:44.904 Tint:{0:0:2} action:104 resname:ora.storage lastCall:Agent::Agent refreshAttr
2015-06-01 23:06:44.919436 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] abort command: check
2015-06-01 23:06:44.919474 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] tryActionLock {
2015-06-01 23:07:45.387385 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] did not get lock
2015-06-01 23:07:45.387429 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] tryActionLock }
2015-06-01 23:07:45.387735 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] Agent::commonAbort Exception LockAcquireTimeoutException
2015-06-01 23:07:45.387846 :CLSDYNAM:3972: [ora.storage]{0:0:2} [check] clsn_agent::abort, agent exiting }

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms