Oracle Audit Vault Agent Unreachable

(Doc ID 2050020.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Audit Vault and Database Firewall - Version 12.1.2.2 and later
Microsoft Windows x64 (64-bit)

Symptoms

An agent is reported to be 'not reachable'  from the AV console. When trying to start the agent the following is reported:

C:\AUDIT_VAULT_AGENT_3\bin>agentctl.bat start
An instance of the agent is already running.

[2015-08-26T10:51:25.345+03:00] [agent] [ERROR] [] [] [tid: 10] [ecid: 172.16.1.239:69595:1440575485345:0,0] OAV-10: Failed to release connection to DB[[
Failed to release connection to DB
at oracle.av.platform.common.dao.ConnectionManagerImpl.destroy(ConnectionManagerImpl.java:578)
at oracle.av.platform.agent.AgentController.doStop(AgentController.java:1966)
at oracle.av.platform.agent.AgentController.doProcess(AgentController.java:2037)
at oracle.av.platform.agent.AgentController.main(AgentController.java:2046)
Nested Exception:
oracle.ucp.UniversalConnectionPoolException: The Universal Connection Pool cannot be null
at oracle.ucp.util.UCPErrorHandler.newUniversalConnectionPoolException(UCPErrorHandler.java:368)
at oracle.ucp.util.UCPErrorHandler.newUniversalConnectionPoolException(UCPErrorHandler.java:336)
at oracle.ucp.util.UCPErrorHandler.newUniversalConnectionPoolException(UCPErrorHandler.java:350)
at oracle.ucp.admin.UniversalConnectionPoolManagerBase.destroyConnectionPool(UniversalConnectionPoolManagerBase.java:469)
at oracle.av.platform.common.dao.ConnectionManagerImpl.destroy(ConnectionManagerImpl.java:574)
at oracle.av.platform.agent.AgentController.doStop(AgentController.java:1966)
at oracle.av.platform.agent.AgentController.doProcess(AgentController.java:2037)
at oracle.av.platform.agent.AgentController.main(AgentController.java:2046)



Cause

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