Installation of Oracle 12c Database Software in Oracle Restart Environment Fails with "[INS-08101] Unexpected error while executing the action at state: 'performChecks' " error

(Doc ID 2056828.1)

Last updated on AUGUST 13, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to install Oracle 12c software in an Oracle Restart environment, the following error occurs

Executing the installer in debug mode shows the following in the log

[pool-1-thread-1] [ 2015-09-15 14:15:53.410 EDT ] [Utils.getPropertyValue:263]  keyName=crs_home props.val=/opt/oracle/grid propValue=/opt/oracle/grid
[pool-1-thread-1] [ 2015-09-15 14:15:53.411 EDT ] [Utils.getPropertyValue:323]  propName=crs_home propValue=/opt/oracle/grid
[pool-1-thread-1] [ 2015-09-15 14:15:53.411 EDT ] [sVerificationUtil.getHAHomeWithException:1512]  crs_home=/opt/oracle/grid
[pool-1-thread-1] [ 2015-09-15 14:15:53.420 EDT ] [Version.isPre:610]  version to be checked 12.1.0.2.0 major version to check against 10
[pool-1-thread-1] [ 2015-09-15 14:15:53.420 EDT ] [Version.isPre:621]  isPre.java: Returning FALSE
[pool-1-thread-1] [ 2015-09-15 14:15:53.421 EDT ] [ClusterInfo.<init>:241]  m_olsnodesPath=/opt/oracle/grid/bin/olsnodes
[pool-1-thread-1] [ 2015-09-15 14:15:53.421 EDT ] [RuntimeExec.runCommand:135]  Calling Runtime.exec() with the command
[pool-1-thread-1] [ 2015-09-15 14:15:53.421 EDT ] [RuntimeExec.runCommand:137]  /opt/oracle/grid/bin/crsctl
[pool-1-thread-1] [ 2015-09-15 14:15:53.422 EDT ] [RuntimeExec.runCommand:137]  query
[pool-1-thread-1] [ 2015-09-15 14:15:53.422 EDT ] [RuntimeExec.runCommand:137]  has
[pool-1-thread-1] [ 2015-09-15 14:15:53.422 EDT ] [RuntimeExec.runCommand:137]  releaseversion
[Thread-95] [ 2015-09-15 14:15:53.496 EDT ] [StreamReader.run:61]  In StreamReader.run
[pool-1-thread-1] [ 2015-09-15 14:15:53.496 EDT ] [RuntimeExec.runCommand:207]  runCommand: Waiting for the process
[Thread-96] [ 2015-09-15 14:15:53.496 EDT ] [StreamReader.run:61]  In StreamReader.run
[pool-1-thread-1] [ 2015-09-15 14:15:53.497 EDT ] [RuntimeExec.runCommand:209]  runCommand: process returns 0
[pool-1-thread-1] [ 2015-09-15 14:15:53.497 EDT ] [RuntimeExec.runCommand:226]  RunTimeExec: output>
[pool-1-thread-1] [ 2015-09-15 14:15:53.498 EDT ] [RuntimeExec.runCommand:235]  RunTimeExec: error>
[pool-1-thread-1] [ 2015-09-15 14:15:53.498 EDT ] [RuntimeExec.runCommand:257]  Returning from RunTimeExec.runCommand

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms