Cloudera Manager Fails to Start with "Mismatched CDH versions: host has NONE"/"Local parcel error" After Upgrading Oracle Linux 6 Python Packages on BDA V4.2 (Doc ID 2057052.1)

Last updated on OCTOBER 20, 2015

Applies to:

Big Data Appliance Integrated Software - Version 4.2.0 and later
Linux x86-64

Symptoms


The output here is based on BDA V4.2 with CDH 5.4.4. The same idea holds for CDH 5.4.0.

After upgrading the Oracle Linux (OL) 6 python packages on BDA V4.2 with something like:

dcli -C "export http_proxy=http://<proxy_server>:<proxy_port>; yum -y --disablerepo=bda --enablerepo=ol6_latest,ol6_UEK_latest update python*"

the following is observed:

1. Differences in python packages versions after upgrading python:

a) Running "python -c 'import platform;print platform.dist()'", produces output of: ('oracle', '6.6', '') 

 

2. No problems are observed until the cluster is restarted.  After a cluster restart with upgraded python OL6 libraries, the symptoms below are observed.  You get to the problem state by restarting the cluster: 1) start the Cloudera Manager (CM) server from the command line 2) start the CM agents from the command line 3) start Cloudera Management services and  4) try to start the Cluster Services which fails.

a) Starting the CM server and agents from the command line is successful.


b) In Cloudera Manager the Management Service (mgmt) comes up successfully.

c) However starting the Cluster Services in CM fails as below:

i. All services fail to start and all report configuration errors:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms