ORA-7445 [__intel_new_memcpy] Trying to Select From V$PWFILE_USERS
(Doc ID 2064078.1)
Last updated on NOVEMBER 11, 2019
Applies to:
Oracle Database - Enterprise Edition - Version 11.2.0.4 and laterOracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
A select from V$PWFILE_USERS fails with next errors in the alert log:
ORA-07445: exception encountered: core dump [kghalf()+244] [SIGSEGV] [ADDR:0xFFFFFFFFFFFFFFF0] [PC:0x91925D0] [Address not mapped to object] []
...
ORA-07445: exception encountered: core dump [__intel_new_memcpy()+5409] [SIGSEGV] [ADDR:0x7F884C691000] [PC:0x4364BF1] [Invalid permissions for mapped object] []
...
ORA-07445: exception encountered: core dump [__intel_new_memcpy()+5409] [SIGSEGV] [ADDR:0x7F884C691000] [PC:0x4364BF1] [Invalid permissions for mapped object] []
The current sql from the trace file is similar to:
select USERNAME,SYSDBA,SYSOPER from v$pwfile_users
The call stack from the incident trace file shows functions like:
... kghalf krr_init_rrx kcra_scan_redo kcra_dump_redo kcra_dump_redo_internal kcbdnbRedo kcbdnb kzsrcbk qerfxFetch opifch2 kpoal8 opiodr ...
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |