Windows: ACFS-09425: The driver could not be stopped: StopService failed. (Doc ID 2090360.1)

Last updated on DECEMBER 25, 2015

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Microsoft Windows x64 (64-bit)

Symptoms

 "acfsroot uninstall" ( or install ) fails with:

ACFS-9312: Existing ADVM/ACFS installation detected.
ACFS-9314: Removing previous ADVM/ACFS installation.
acfsinstall: ACFS-09425: The driver could not be stopped: StopService failed.

ACFS-9329: Failed to uninstall driver: 'ACFS'.
acfsinstall: ACFS-09425: The driver could not be stopped: StopService failed.

ACFS-9329: Failed to uninstall driver: 'ADVM'.
acfsinstall: ACFS-09425: The driver could not be stopped: StopService failed.

ACFS-9329: Failed to uninstall driver: 'OKS'.

( The uninstall may not fail for all drivers )

Changes

You need to install or reinstall the ACFS drivers.  Possibly because of problems during patching.

Cause

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