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Pre-12.1.2.6.3: Command 'tfactl diagnosetfa' is not able to use password for remote host (Doc ID 2091643.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
Information in this document applies to any platform.

Symptoms

1. Using TFA Collector 12.1.2.6.1 or older

2. SSH is not configured passwordless for root on the nodes

3. When running 'tfactl diagnosetfa' the tool is not able to access the remote node and keeps asking for root's password:

 

# tfactl diagnosetfa

Running TFA Diagnostics...

Node List to collect TFA Diagnostics :
     1  node1
     2  node2

Do you want to update this node list? [Y|N] [N]:  

Running TFA Diagnostics on node2...

TFA_HOME on node2 : /u01/app/11.2.0/grid/tfa/node2/tfa_home

Running TFA Diagnostics on node1...
 
root@node2's password: Mon Dec 21 13:36:19 2015 : Collecting TFA Process details...
Mon Dec 21 13:36:19 2015 : Collecting Details of TFA Files...
Mon Dec 21 13:36:19 2015 : Collecting CRS Status...
Mon Dec 21 13:36:19 2015 : Collecting GI Install Logs...
Directory [/u01/app/grid/crsdata/node1] not found...
Mon Dec 21 13:36:20 2015 : Collecting Disk Space...
Mon Dec 21 13:36:20 2015 : Collecting Top Output...
Mon Dec 21 13:36:20 2015 : Collecting TFA Status...
Mon Dec 21 13:36:24 2015 : Collecting JStack Output...
Mon Dec 21 13:36:36 2015 : Collecting TFA Logs...
Mon Dec 21 13:36:36 2015 : Collecting TFA BDB Stats...
Mon Dec 21 13:36:46 2015 : Zipping Collections...
 
Sleeping for 10 Seconds...
 
Copying TFA Diagnostics from node2...
root@node2's password:
Permission denied, please try again.
root@node2's password:
Permission denied, please try again.
root@node2's password:
Connection closed by 10.10.10.11

 

Changes

Only trying to collect diagnostics for TFA Collector

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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