ORA-600 [KSSRMP1] and ORA-17502 Running RMAN Backup to Direct NFS (Doc ID 2094406.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 to 12.1.0.2 [Release 11.2 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 7-Aug-2017***

Symptoms

During RMAN backup, below error is reported in the alert log of all the databases.
The backup is running in the attached ZFS file system and the rman backup hangs midway.

Direct NFS: NFSERR 70 Stale file handle provided. Server alpcosexazfs02.corporate.ge.com path alpcosexazfs02.corporate.ge.com
Errors in file /qa/dba/oracle/diag/rdbms/avexaq/avexaq1/trace/avexaq1_ora_13626.trc (incident=216705) (PDBNAME=CDB$ROOT):
ORA-00600: internal error code, arguments: [KSSRMP1], [], [], [], [], [], [], [], [], [], [], []
ORA-17502: ksfdcre:3 Failed to create file /avqdb_backups/oracle/avexaq/oracle/avexaq/arch/AVEXAQ_ARCH_12132015_1_11228_898336916
Incident details in: /qa/dba/oracle/diag/rdbms/avexaq/avexaq1/incident/incdir_216705/avexaq1_ora_13626_i216705.trc


The trace file shows next characteristics:

*** 2015-12-13 10:01:58.238
*** SESSION ID:(3412.6258) 2015-12-13 10:01:58.238
*** CLIENT ID:() 2015-12-13 10:01:58.238
*** SERVICE NAME:(SYS$USERS) 2015-12-13 10:01:58.238
*** MODULE NAME:(backup archivelog) 2015-12-13 10:01:58.238
*** CLIENT DRIVER:() 2015-12-13 10:01:58.238
*** ACTION NAME:(0000018 STARTED16) 2015-12-13 10:01:58.238
*** CONTAINER ID:(1) 2015-12-13 10:01:58.238

[TOC00000]
Jump to table of contents
Dump continued from file: /qa/dba/oracle/diag/rdbms/avexaq/avexaq1/trace/avexaq1_ora_13626.trc
[TOC00001]
ORA-00600: internal error code, arguments: [KSSRMP1], [], [], [], [], [], [], [], [], [], [], []
ORA-17502: ksfdcre:3 Failed to create file /avqdb_backups/oracle/avexaq/oracle/avexaq/arch/AVEXAQ_ARCH_12132015_1_11228_898336916
[TOC00001-END]
...
...
----- SQL Statement (None) -----
Current SQL information unavailable - no cursor.
[TOC00005]
----- PL/SQL Stack -----
----- PL/SQL Call Stack -----
object line object
handle number name
0x97f7df38 1416 package body SYS.DBMS_BACKUP_RESTORE
[TOC00005-END]
[TOC00004-END]

[TOC00006]
----- Call Stack Trace -----

... kssrmpm ksfdfids ksfd_odmcrt ksfd_create1 ksfd_create ksfdcres ksfdrcres1 ksfdrcres krbbOpenOutput krbbpcint krbbpc krbibpc pevm_icd_call_common pfrinstr_ICAL pfrrun_no_tool pfrrun plsql_run pricar pricbr prient2 prient kkxrpc kporpc opiodr ...

 

Cause

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