MEM Agent Does Not Install Correctly: "Problem running post-install step. Installation may not complete correctly" (Doc ID 2096020.1)

Last updated on MARCH 08, 2017

Applies to:

MySQL Enterprise Monitor - Version 3.1 and later
Information in this document applies to any platform.

Symptoms

When trying to install the MySQL Enterprise Monitor (MEM) Agent with the general and limited users auto-created during the installation, the installation log (<install_dir>/install.log) contains errors similar to:

 

After the installation has completed, the agent starts as expected, but monitoring does not work correctly.

Cause

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