GI install fails with SEVERE: [FATAL] [INS-40911] Some public node names could not be resolved

(Doc ID 2097762.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle Database - Enterprise Edition - Version to [Release 11.2 to 12.1]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)


 - Cluvfy will not report any error

- All network settings will be fine

- The issue happens on windows platform

GI installation fails with below error:

installActions2015-01-16_08-55-32PM shows

INFO: Validating Hostnames for nodes
INFO: Validating node readiness
INFO: Checking for node liveliness
SEVERE: [FATAL] [INS-40911] Some public node names could not be resolved.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>.[FATAL] [INS-40911]
CAUSE: Some public nodes either were unreachable, or they belonged to a different subnet.
ACTION: Ensure that nodes in the list are up and reachable, and ensure that the node addresses are all in the same subnet.
INFO: Advice is ABORT
INFO: Adding ExitStatus INVALID_USER_INPUT to the exit status set
INFO: Completed validating state <CRSNodeInformationUI>
INFO: Terminating all background operations
INFO: Terminated all background operations
INFO: Transition aborted
INFO: Rolled back to state <CRSNodeInformationUI>
INFO: Pause Oracle Grid Infrastructure
INFO: Resume Oracle Grid Infrastructure
INFO: Adding ExitStatus USER_CANCELLED_INSTALL to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is 4
INFO: Shutdown Oracle Grid Infrastructure
INFO: Unloading Setup Driver



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms