ORA-07445: exception encountered: core dump [lpmllne()+40] with ASM Instance Crash. (Doc ID 2103445.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

ASM instance crashed with following errors. 

ASM alert log,

=========

Sat Jan 09 00:06:31 2016
Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x7C000FAC7C017000] [PC:0x10CF30088, lpmllne()+40] [flags: 0x0, count: 1]
Errors in file /u12/app/grid/diag/asm/+asm/+ASM/trace/+ASM_gen0_28639324.trc (incident=23081):
ORA-07445: exception encountered: core dump [lpmllne()+40] [SIGSEGV] [ADDR:0x7C000FAC7C017000] [PC:0x10CF30088] [Address not mapped to object] []
Incident details in: /u12/app/grid/diag/asm/+asm/+ASM/incident/incdir_23081/+ASM_gen0_28639324_i23081.trc
Use ADRCI or Support Workbench to package the incident.
See Note 411.1 at My Oracle Support for error and packaging details.
Sat Jan 09 00:06:36 2016
Dumping diagnostic data in directory=[cdmp_20160109000636], requested by (instance=1, osid=51052783 (GEN0)), summary=[incident=23081].
Sat Jan 09 00:06:38 2016
Sweep [inc][23081]: completed
Sweep [inc2][23081]: completed
Sat Jan 09 00:06:41 2016
Instance Critical Process (pid: 5, ospid: 28639324, GEN0) died unexpectedly
PMON (ospid: 16580736): terminating the instance due to error 495
Sat Jan 09 00:06:41 2016
System state dump requested by (instance=1, osid=67240017 (PMON)), summary=[abnormal instance termination].
System State dumped to trace file /u12/app/grid/diag/asm/+asm/+ASM/trace/+ASM_diag_35454990_20160109000641.trc
Sat Jan 09 00:06:41 2016
Dumping diagnostic data in directory=[cdmp_20160109000641], requested by (instance=1, osid=67240017 (PMON)), summary=[abnormal instance termination].
Sat Jan 09 00:06:42 2016
Instance terminated by PMON, pid = 16580736

 

 +ASM_gen0_28639324_i23081.trc

======================

----- Call Stack Trace -----

<- lpmllne <- lpmdelete <- clscrs_term <- clscrs_term_crs <- clsu_get_config_node_role
<- prou_get_node_role <- proa_init <- procr_init_ext2 <- procr_init_ext <- kzaac_initctxt
<- kzaac_update_all_sga <- kzaac_timeout_action

 

 

Database alert log,

============

Sat Jan 09 00:06:41 2016
NOTE: ASMB terminating
Sat Jan 09 00:06:41 2016
Errors in file /u12/app/oracle/diag/rdbms/ssopnprd/sopnprod/trace/sopnprod_asmb_7471358.trc:
ORA-15064: error communicating with ASM instance
ORA-03113: end of the file in the communication channel
ID procesu:
ID sesji: 7, numer seryjny: 59600
Sat Jan 09 00:06:41 2016
Errors in file /u12/app/oracle/diag/rdbms/ssopnprd/sopnprod/trace/sopnprod_asmb_7471358.trc:
ORA-15064: error communicating with ASM instance
ORA-03113: end of the file in the communication channel
ID procesu:
ID sesji: 7, numer seryjny: 59600
USER (ospid: 7471358): terminating the instance due to error 15064
Sat Jan 09 00:06:41 2016
System state dump requested by (instance=1, osid=34078761 (ASMB)), summary=[abnormal instance termination].
System State dumped to trace file /u12/app/oracle/diag/rdbms/ssopnprd/sopnprod/trace/sopnprod_diag_16121936_20160109000641.trc
Sat Jan 09 00:06:42 2016
Dumping diagnostic data in directory=[cdmp_20160109000641], requested by (instance=1, osid=34078761 (ASMB)), summary=[abnormal instance termination]..
Sat Jan 09 00:06:43 2016
Instance terminated by USER, pid = 7471358 

 

sopnprod_asmb_7471358.trc
======================
*** 2016-01-09 00:06:41.526
NOTE: ASMB terminating
ORA-15064: error communicating with ASM instance
ORA-03113: end of the file in the communication channel
ID procesu:
ID sesji: 7, numer seryjny: 59600
-------------------------------------------------------------------------------
Trace Bucket Dump Begin: default bucket for process 22 (osid: 7471358, ASMB)
TIME(*=approx):SEQ:COMPONENT:FILE@LINE:FUNCTION:SECT/DUMP: [EVENT#:PID:SID] DATA
------------------------------------------------------------------------------- 

 

Cause

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