patchmgr prerequisite check run fails in exadata.img.hw --get model: : returned Not Available (Doc ID 2104864.1)

Last updated on MARCH 08, 2016

Applies to:

Oracle Exadata Storage Server Software - Version 12.1.2.1.0 to 12.1.2.2.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms

 During Exadata storage cell patching, errors similar to the following may be reported at the end of the patchmgr prereq check run:

 

 

Changes

 A recent system board replacement may have taken place

Cause

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