TDE Master Key Rotation Fails with ORA-600 [kcbgtcr_9] (Doc ID 2121103.1)

Last updated on APRIL 12, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 to 11.2.0.4 [Release 11.2]
Information in this document applies to any platform.

Symptoms

Changing the TDE encryption key, this fails with errors like below in the alert log:

Fri Feb 12 16:35:00 2016
alter system set encryption key identified by *
Fri Feb 12 16:35:01 2016
Errors in file /app/oracle/diag/rdbms/dvcdedb2/DVCDEDB2/trace/DVCDEDB2_ora_22679.trc (incident=442775):
ORA-00600: internal error code, arguments: [kcbgtcr_9], [0], [], [], [], [], [], [], [], [], [], []
Incident details in: /app/oracle/diag/rdbms/dvcdedb2/DVCDEDB2/incident/incdir_442775/DVCDEDB2_ora_22679_i442775.trc
Completed Successfully
alter system set encryption key identified by *


The call stack from the trace file shows functions like:

... kcbgtcr ktrgtc2 qeilbk1 qeilsr qerixtFetch qertbFetchByRowID qercoFetch qersoProcessULS qersoFetch qerfuFetch opifch2 kpoal8 opiodr ...

  

Cause

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