Instance crashes with: ORA-00600:[kjxmgmb_nreq:!bat] (Doc ID 2122784.1)

Last updated on APRIL 06, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 to 12.1.0.2 [Release 11.2 to 12.1]
Information in this document applies to any platform.

Symptoms

Instance crashes with:

Errors in file /u01/app/oracle/diag/rdbms/ccbprod/CCBPROD7/trace/CCBPROD7_lms3_29229532.trc (incident=992250):
ORA-00600: internal error code, arguments: [kjxmgmb_nreq:!bat], [17], [56], [9], [], [], [], [], [], [], [], []
Incident details in: /u01/app/oracle/diag/rdbms/ccbprod/CCBPROD7/incident/incdir_992250/CCBPROD7_lms3_29229532_i992250.trc
Sat Mar 19 13:08:09 2016
Errors in file /u01/app/oracle/diag/rdbms/ccbprod/CCBPROD7/trace/CCBPROD7_lms4_20120520.trc (incident=992258):
ORA-00600: internal error code, arguments: [kjxmgmb_nreq:!bat], [17], [56], [9], [], [], [], [], [], [], [], []

 

Call Stack

kjxmgmb_nreq_header kjdrpushpkey kjdrpkey2hv kjblprmexp kjbmprmexp kjbmchkretryreq kjmsm

 

The same happens while starting the instance.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms