Linux:CVU NTP Prerequisite check fails with PRVF-7590, PRVG-1024 and PRVF-5415 (Doc ID 2126223.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
Generic Linux

Symptoms

The command "cluvfy comp clocksync" fails on EL7 as seen below

CTSS is in Observer state. Switching over to clock synchronization checks using NTP

Starting Clock synchronization checks using Network Time Protocol(NTP)...
NTP configuration file "/etc/ntp.conf" existence check passed
PRVF-7590 : "ntpd" is not running on node "node1"
PRVG-1024 : The NTP Daemon or Service was not running on any of the cluster nodes.
PRVF-5415 : Check to see if NTP daemon or service is running failed
Clock synchronization check using Network Time Protocol(NTP) failed

PRVF-9652 : Cluster Time Synchronization Services check failed

Verification of Clock Synchronization across the cluster nodes was unsuccessful on all the specified nodes.

However, executing "systemctl status ntpd" command, we can see that the NTPD service is running on the server

ntpd.service - Network Time Service
Loaded: loaded (/usr/lib/systemd/system/ntpd.service; disabled; vendor preset: disabled)
Active: active (running) since Tue 2016-04-12 16:36:41 IST; 13min ago
Process: 5862 ExecStart=/usr/sbin/ntpd -u ntp:ntp $OPTIONS (code=exited, status=0/SUCCESS)
Main PID: 5863 (ntpd)
CGroup: /system.slice/ntpd.service
└─5863 /usr/sbin/ntpd -u ntp:ntp -g

Cause

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