After Upgrading to BDA 4.4/CDH 5.5.1 Navigator is Inaccessible - Stalled at "Upgrading Navigator" (Doc ID 2128380.1)

Last updated on APRIL 19, 2016

Applies to:

Big Data Appliance Integrated Software - Version 4.4.0 and later
Linux x86-64

Symptoms

After upgrading to BDA 4.4/CDH 5.5.1 from CDH 5.4 the Navigator is not accessible. It is stalled upgrading.

1. Navigating to the Navigator shows:

Upgrading Navigator

Step 1 MERGE MULTIPLE PARENT CHILD RELATIONS TO ONE
Processed 1400000 of 2518455 entities

Step 2 SET ENDPOINT TYPE FOR RELATIONS
Waiting to start ...

Step 3 UPDATING EXECUTION ENGINE FOR HIVE QUERY EXECUTION ENTITIES
Waiting to start

 

2. In CM > All Recent Commands: does that show any failures for Navigator.

 

Cause

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