AIX: Reference data is not available for release "12.1" on the operating system distribution "AIX7.1"

(Doc ID 2132600.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

CVU reports the following error:

runcluvfy.sh stage -pre crsinst -n -verbose

ERROR: Reference data is not available for release "12.1" on the operating system distribution "AIX7.1"

Verification cannot proceed Pre-check for cluster services setup was unsuccessful on all the nodes.

 

 

cvutrace.log

=======================

[main] [ 2016-03-22 20:05:48.549 WAT ] [RuntimeExec.runCommand:75] Calling Runtime.exec() with the command
[main] [ 2016-03-22 20:05:48.550 WAT ] [RuntimeExec.runCommand:77] /usr/bin/oslevel
[main] [ 2016-03-22 20:05:48.636 WAT ] [RuntimeExec.runCommand:142] runCommand: Waiting for the process
[Thread-284] [ 2016-03-22 20:05:48.637 WAT ] [StreamReader.run:61] In StreamReader.run
[Thread-285] [ 2016-03-22 20:05:48.637 WAT ] [StreamReader.run:61] In StreamReader.run
[Thread-285] [ 2016-03-22 20:07:51.987 WAT ] [StreamReader.run:65] ERROR>oslevel: Timeout obtaining lock.
[main] [ 2016-03-22 20:07:51.994 WAT ] [RuntimeExec.runCommand:144] runCommand: process returns 1
[main] [ 2016-03-22 20:07:51.994 WAT ] [RuntimeExec.runCommand:161] RunTimeExec: output>
[main] [ 2016-03-22 20:07:51.994 WAT ] [RuntimeExec.runCommand:170] RunTimeExec: error>
[main] [ 2016-03-22 20:07:51.994 WAT ] [RuntimeExec.runCommand:173] oslevel: Timeout obtaining lock.
[main] [ 2016-03-22 20:07:51.995 WAT ] [RuntimeExec.runCommand:192] Returning from RunTimeExec.runCommand
[main] [ 2016-03-22 20:07:51.995 WAT ] [sVerificationUtil.getUniqueDistributionID:354] ==== Non-zero exit status for cmd: /usr/bin/oslevel
[main] [ 2016-03-22 20:07:51.995 WAT ] [ConfigUtil.isDefined:200] ==== Is CV_ASSUME_DISTID defined? : true
[main] [ 2016-03-22 20:07:51.995 WAT ] [ConfigUtil.getConfiguredValue:178] ==== CV_ASSUME_DISTID is defined as : OEL4
[main] [ 2016-03-22 20:07:51.996 WAT ] [VerificationUtil.getUniqueDistributionID:6328] ==== Using default distribution ID: OEL4
[main] [ 2016-03-22 20:07:52.000 WAT ] [VerificationUtil.getVariableValue:8684] getting variable: VAR = oracle_install_crs_configuredCRSHome VALUE=null
[main] [ 2016-03-22 20:07:52.001 WAT ] [VerificationUtil.getVariableValue:8684] getting variable: VAR = ORACLE_HOME VALUE=null
[main] [ 2016-03-22 20:07:52.001 WAT ] [Version.isPre:481] version to be checked 12.1.0.1.0 major version to check against10
[main] [ 2016-03-22 20:07:52.001 WAT ] [Version.isPre:492] isPre.java: Returning FALSE
[main] [ 2016-03-22 20:07:52.001 WAT ] [Version.isPre:481] version to be checked 12.1.0.1.0 major version to check against10
[main] [ 2016-03-22 20:07:52.001 WAT ] [Version.isPre:492] isPre.java: Returning FALSE
[main] [ 2016-03-22 20:07:52.001 WAT ] [UnixSystem.isCRSConfigured:2695] configFile=/etc/oracle/ocr.loc

 

[main] [ 2016-03-22 20:08:03.007 WAT ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:352] /usr/bin/oslevel

 

Manually run oslevel command fails with: 

 

Cause

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