Cannot Open On-line Master Key OKV Wallet - HSM heartbeat check failed to cache (Doc ID 2134595.1)

Last updated on AUGUST 11, 2017

Applies to:

Oracle Key Vault - Version 12.2.0.0 to 12.2.0.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When using TDE with Oracle Key Vault direct connection  the database loses connectivity to the HSM and the wallet cannot be open unless the database is bounced.


alert.log file shows:

 

 

Cause

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