Password or SYS Doesn't Match the Hash Value in USER$ (Doc ID 2139304.1)

Last updated on JUNE 14, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.4 and later
Information in this document applies to any platform.

Symptoms

================== Issue Clarification ==================

Unable to connect to the database using the default password for the SYS user

Even though the hash value corresponds to the default password(change_on_install), attempts to connect using this password fail with ORA-1017 errors.

The password for SYS user is different than change_on_install but the hash value stored in the database is D4C5016086B2DC6A which corresponds to the hash value for the default password.

Cause

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