GI root.sh fails: /opt/crs/product/12.1.0.2/bin/crsctl.bin: Success (Doc ID 2160375.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

Installing GI 12.1.0.2, root.sh fails with:

Now product-specific root actions will be performed.
Using configuration parameter file: /opt/crs/product/12.1.0.2/crs/install/crsconfig_params
/opt/crs/product/12.1.0.2/bin/crsctl query crs releaseversion ... failed rc=1 with message:
/opt/crs/product/12.1.0.2/bin/crsctl: line 307: /opt/crs/product/12.1.0.2/bin/crsctl.bin: Success

Failed to create keys in the OLR, rc = 1, Message:
/opt/crs/product/12.1.0.2/bin/clscfg: line 307: /opt/crs/product/12.1.0.2/bin/clscfg.bin: Success

Died at /opt/crs/product/12.1.0.2/crs/install/crsutils.pm line 7705.

 

From the root script trace:

2016-06-23 21:48:11: The 'ROOTCRS_OLR' status is FAILED
2016-06-23 21:48:11: 'ROOTCRS_OLR' state is 'FAIL'

2016-06-23 21:48:11: The 'ROOTCRS_OLR' is either in START/FAILED state

>End Command output
2016-06-23 21:48:11: Failed to create keys in the OLR, rc = 1, Message:
/opt/crs/product/12.1.0.2/bin/clscfg: line 307: /opt/crs/product/12.1.0.2/bin/clscfg.bin: Success

>End Command output
2016-06-23 21:48:12: Failed to execute the command "/opt/crs/product/12.1.0.2/bin/clsecho -p has -f clsrsc -m 188" (rc=1), with the message:
/opt/crs/product/12.1.0.2/bin/clsecho: line 307: /opt/crs/product/12.1.0.2/bin/clsecho.bin: Success

2016-06-23 21:48:12: ###### Begin DIE Stack Trace ######
2016-06-23 21:48:12: Package File Line Calling
2016-06-23 21:48:12: --------------- -------------------- ---- ----------
2016-06-23 21:48:12: 1: main rootcrs.pl 267 crsutils::dietrap
2016-06-23 21:48:12: 2: crsutils crsutils.pm 7705 main::__ANON__
2016-06-23 21:48:12: 3: crsinstall crsinstall.pm 1624 crsutils::create_OLR_keys
2016-06-23 21:48:12: 4: crsinstall crsinstall.pm 792 crsinstall::perform_olr_config
2016-06-23 21:48:12: 5: crsinstall crsinstall.pm 359 crsinstall::prepare_to_start_clusterware
2016-06-23 21:48:12: 6: crsinstall crsinstall.pm 288 crsinstall::CRSInstall
2016-06-23 21:48:12: 7: main rootcrs.pl 410 crsinstall::new
2016-06-23 21:48:12: ####### End DIE Stack Trace #######

2016-06-23 21:48:12: ROOTCRS_OLR checkpoint has failed

 

Cause

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