Windows: Prerequisite Error INS-35423 And Warnings When Installing RAC Database Software (Doc ID 2164220.1)

Last updated on OCTOBER 20, 2016

Applies to:

Oracle Database - Standard Edition - Version 11.2.0.4 and later
Microsoft Windows x64 (64-bit)

Symptoms

RAC Database OUI installation on Windows is incorrectly identifying node name.  Grid install has no issues.

OUI Screen Shows:

SEVERE: [FATAL] [INS-35423] The installer has detected that Oracle Clusterware is not running on local node.
CAUSE: You have chosen to install Oracle RAC when Oracle Clusterware stack is not running on the local node.
ACTION: Start the Oracle Clusterware stack by running the following command as the root user from the Oracle Clusterware home (Grid home) : /bin/crsctl start crs. When the Oracle Clusterware stack is running, restart the installer and continue with the Oracle RAC installation.

 

crsctl confirms that Clusterware stack is up and running on all nodes:

C:\>crsctl stat res -t
--------------------------------------------------------------------------------
NAME TARGET STATE SERVER STATE_DETAILS
--------------------------------------------------------------------------------
Local Resources
--------------------------------------------------------------------------------
ora.LISTENER.lsnr
ONLINE ONLINE racnode1
ONLINE ONLINE racnode2
ora.OCR_VOTE.dg
ONLINE ONLINE racnode1
ONLINE ONLINE racnode2
ora.asm
ONLINE ONLINE racnode1 Started
ONLINE ONLINE racnode2 Started
ora.gsd
OFFLINE OFFLINE racnode1
OFFLINE OFFLINE racnode2
ora.net1.network
ONLINE ONLINE racnode1
ONLINE ONLINE racnode2
ora.ons
ONLINE ONLINE racnode1
ONLINE ONLINE racnode2
ora.registry.acfs
ONLINE ONLINE racnode1
ONLINE ONLINE racnode2
--------------------------------------------------------------------------------
Cluster Resources
--------------------------------------------------------------------------------
ora.LISTENER_SCAN1.lsnr
1 ONLINE ONLINE racnode2
ora.LISTENER_SCAN2.lsnr
1 ONLINE ONLINE racnode1
ora.LISTENER_SCAN3.lsnr
1 ONLINE ONLINE racnode1
ora.cvu
1 ONLINE ONLINE racnode1
ora.oc4j
1 ONLINE ONLINE racnode1
ora.racnode1.vip
1 ONLINE ONLINE racnode1
ora.racnode2.vip
1 ONLINE ONLINE racnode2
ora.scan1.vip
1 ONLINE ONLINE racnode2
ora.scan2.vip
1 ONLINE ONLINE racnode1
ora.scan3.vip
1 ONLINE ONLINE racnode1

 

installActions log file will contain following lines:

ORACLE_HOSTNAME <hostname_vip>

-OR-

ORACLE_HOSTNAME <IP_Address>

Changes

 This is a fresh installation of RAC database after completing Grid Infrastructure installation.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms