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Troubleshooting Mammoth Errors: "ERROR: Puppet agent on node bdanode0x is not reachable" (Doc ID 2164227.1)

Last updated on APRIL 12, 2022

Applies to:

Big Data Appliance Integrated Software - Version 4.4.0 and later
Linux x86-64

Purpose

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 

Running a Mammoth action can raise an error like:

ERROR: Some puppet agents are not reachable
ERROR: Puppet agent on node bdanode0x is not reachable

Mammoth expects puppet agents to be running and accessible on all nodes except when they are running a puppet action. This error may have several causes and the steps below will help to determine the cause.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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