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Install of ODA X6-2S/M/L Using 12.1.2.7.0 or 12.1.2.8.0 Fails to start Web Console: "Open a browser, and enter the following URL to launch the Web Console:" Does Not Work (Doc ID 2177687.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

Oracle Database Appliance X6-2 HA Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version 12.1.2.7 to 12.1.2.8 [Release 12.1]
Information in this document applies to any platform.

Symptoms

The following error reports while trying to apply the 12.1.2.8 GI is failing on a new X6-2s or X6-2m

 Factors:

Probable indicators

UNABLE to START X6-2 GUI to complete the Web Deployment
From IE


From Chrome



The preferred browser is FireFox:
Using FireFox would expose the error message regarding SSL being associated with the failure leading to the finding that this is a known issue

Changes

 Brand new box and applying the August 2016 12.1.2.8 GI bundle.

Cause

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