My Oracle Support Banner

Install of ODA X6-2S/M/L Using or Fails to start Web Console: "Open a browser, and enter the following URL to launch the Web Console:" Does Not Work (Doc ID 2177687.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

Oracle Database Appliance X6-2 HA Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Database Appliance Software - Version to [Release 12.1]
Information in this document applies to any platform.


The following error reports while trying to apply the GI is failing on a new X6-2s or X6-2m


Probable indicators

UNABLE to START X6-2 GUI to complete the Web Deployment
From IE

From Chrome

The preferred browser is FireFox:
Using FireFox would expose the error message regarding SSL being associated with the failure leading to the finding that this is a known issue


 Brand new box and applying the August 2016 GI bundle.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.