Install of ODA X6-2S/M/L Using 12.1.2.7.0 or 12.1.2.8.0 Fails to start Web Console: "Open a browser, and enter the following URL to launch the Web Console:" Does Not Work
(Doc ID 2177687.1)
Last updated on SEPTEMBER 16, 2021
Applies to:
Oracle Database Appliance X6-2 HA Hardware - Version All Versions to All Versions [Release All Releases]Oracle Database Appliance Software - Version 12.1.2.7 to 12.1.2.8 [Release 12.1]
Information in this document applies to any platform.
Symptoms
The following error reports while trying to apply the 12.1.2.8 GI is failing on a new X6-2s or X6-2m
Factors:
- ODA X6-2s or ODA 6-2m
- Using default ODA version of 12.1.2.7
- Attempting to upgrade to 12.1.2.8
Probable indicators
- New from the ODA X6-2s or X6-2m factory installation
- No patching attempted since receiving the ODA X6-2s or X6-2m
- Have not applied the Patch 24391174 ORACLE DATABASE APPLIANCE X6-2 S AND X6-2 M 12.1.2.8 DCSIMAGE DOWNLOAD
UNABLE to START X6-2 GUI to complete the Web Deployment
From IE
From Chrome
The preferred browser is FireFox:
Using FireFox would expose the error message regarding SSL being associated with the failure leading to the finding that this is a known issue
Changes
Brand new box and applying the August 2016 12.1.2.8 GI bundle.
Cause
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