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故障排除:为什么 EM Express 不工作 (Doc ID 2178532.1)

Last updated on FEBRUARY 03, 2019

适用于:

Oracle Database - Enterprise Edition - 版本 12.1.0.2 到 12.1.0.2 [发行版 12.1]
Oracle Database - Enterprise Edition - 版本 12.1.0.1 到 12.1.0.1 [发行版 12.1]
本文档所含信息适用于所有平台

用途

 本篇文档用于故障排除为什么 EM Express 不工作。

排错步骤

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文档内容
用途
排错步骤
 1- 回顾 EM Express 的基本配置
 2- 确认 XML 数据库选项已经安装并有效
 3- 确认 XML DB 注册到监听
 4- 确认 SYSTEM 账户没有被锁或者过期
 5- 使用 SYSTEM 用户连接到 XDB 服务
 6- 尝试不同的浏览器(IE,Chrome,FireFox)和/或者尝试禁用所有浏览器插件
 7- 检查是否 Flash 插件已经启用
 Web 浏览器的需求
 关于 Firefox
 关于 Google Chrome
 8- 检查 Alert 日志以及 Listener 日志看是否存在启动 EM Express URL 时的报错
 
 9- 检查 XML DB HTTP 服务器的监听终端
 10- Wallet 文件权限问题,当RDBMS安装在GI系统上并且使用不同的OS owner安装:
 11- 影响 EM Express 的已知问题:
 ORA-00600: internal error code, arguments: [kziaulslt: lid], [1821]
 ORA-00600: internal error code, arguments: [kziaulslt: lid], [1818]
 Bug 16527374 : CDB:ORA-07445:EM EXPRESS HOME GOT IO ERROR
 Connection Fail : Connection with database failed. Database instance might be down. Try again once it is up
 Detail : [IOErrorEvent type='ioError' bubbles=false cancelable=false eventPhase=2 text='Error #2032']
 ORA-07445: exception encountered: core dump [qervwRowProcedure()+] [SIGSEGV] [ADDR:0x5] [PC:0xB5C0C21] [Address not mapped to object]
 ORA-07445: exception encountered: core dump [qervwFetch()+] [ACCESS_VIOLATION] [ADDR:0x8] [PC:0x1464D2038] [UNABLE_TO_READ] []
after successfully login to EM Express the chart of [Resources] & [SQL Monitor] Charts can not be loaded , and stays loading forever

 Bug 16102371 : EM EXPRESS URL DOES NOT WORK
 Bug 16219867 : EM Express URL displayed by the DBCA summary may not work
参考

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