Upgrading oracle 64 bit Win client from 188.8.131.52 to 184.108.40.206 fails with Error: "INS-30071"
(Doc ID 2179574.1)
Last updated on APRIL 03, 2020
Applies to:Oracle Database - Enterprise Edition - Version 220.127.116.11 to 18.104.22.168 [Release 11.2]
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.
Below error seen,when upgrading the client from 22.214.171.124 to higher version.
INFO: inventory location isC:\Program Files\Oracle\Inventory
SEVERE: [FATAL] [INS-30071] An error occured while trying to determine the running processes or services.
CAUSE: A runtime error
ACTION: Refer to the logs or contact Oracle Support Services.
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:488
INFO: Advice is ABORT
INFO: Adding ExitStatus INVALID_USER_INPUT to the exit status set
INFO: Completed validating state <getOracleHome>
INFO: Terminating all background operations
INFO: Terminated all background operations
INFO: Transition aborted
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