Audit Vault 12.2 - AV Agent Does Not Restart Audit Trails Found In Stalled State After Cold Backup OF AV Server (Doc ID 2183576.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Audit Vault and Database Firewall - Version 12.2.0.0 to 12.2.0.3 [Release 12.2 to 12.1]
Linux x86-64

Symptoms

The following errors were found in the AV Agent logs after a cold backup was performed for the AV Server using the method explained in the following link: Backing Up the Audit Vault Server

Excerpt from log:

Apr 06,2016 12:19:34 AM logError
SEVERE: On line 2579; ORA-03114: not connected to ORACLE
Apr 06,2016 12:19:34 AM logError
SEVERE: zaodr.c : zaodrProControl : Trail is not able to send the status metric to AV server for trailid -1844152424 and source TDC-NRACB850_OLTP_1
Apr 06,2016 12:19:34 AM logError
SEVERE: On line 1316; ORA-03114: not connected to ORACLE
Apr 06,2016 12:19:34 AM logError
SEVERE: zaoag.c : zaoagDriverControl : Error processing records 46828
Apr 06,2016 12:19:36 AM logError
SEVERE: zadcoll.c : zadcolldeamon : Collecting thread died with status 46828
Apr 06,2016 13:06:55 PM logError
SEVERE: zadcoll.c : ZADCollectorMain : Nothing to stop since the collection process is not running

Cause

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