Backup - Snapshot and File Browser Not Loading in Cloudera Manager (Doc ID 2184750.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Big Data Appliance Integrated Software - Version 4.4.0 and later
Linux x86-64

Symptoms

The symptom is that Backup - Snapshot and File Browser are not loading in Cloudera Manager.  This happens on clusters which are Kerberos enabled.

The error seen is:

A server error has occurred. Send the following information to Cloudera.
Path: https://bdanode03.example.com:7183/cmf/bdr/snapshotPolicies
Version: Cloudera Enterprise 5.4.7 (#10 built by jenkins on 20150915-1155 git: ****)
java.lang.RuntimeException:java.io.IOException: Failed on local exception: java.io.IOException: Couldn't setup connection for hdfs/bdanode02.example.com@<REALM> to bdanode01.example.com/<ip address>:8020; Host Details : local host is: "bdanode03.example.com/<ip address"; destination host is: "bdanode01.example.com":8020;
at Throwables.java line 160
in com.google.common.base.Throwables propagate()
Stack Trace:
1. Throwables.java line 160
in com.google.common.base.Throwables propagate()
2. HdfsClient.java line 408
in com.cloudera.cmf.service.hdfs.HdfsClient$HdfsTask call()
3. CdhExecutor.java line 240
in com.cloudera.cmf.cdhclient.CdhExecutor$CallableWrapper doWork()
4. CdhExecutor.java line 190
in com.cloudera.cmf.cdhclient.CdhExecutor$SecurityWrapper$1 run()
5. AccessController.java line -2
in java.security.AccessController doPrivileged()
6. Subject.java line 422
in javax.security.auth.Subject doAs()
7. UserGroupInformation.java line 1671
in org.apache.hadoop.security.UserGroupInformation doAs()
8. UserGroupInformationImpl.java line 41
in com.cloudera.cmf.cdh5client.security.UserGroupInformationImpl doAs()
9. CdhExecutor.java line 187
in com.cloudera.cmf.cdhclient.CdhExecutor$SecurityWrapper doWork()
10. CdhExecutor.java line 125
in com.cloudera.cmf.cdhclient.CdhExecutor$1 call()
11. FutureTask.java line 266
in java.util.concurrent.FutureTask run()
12. ThreadPoolExecutor.java line 1142
in java.util.concurrent.ThreadPoolExecutor runWorker()
13. ThreadPoolExecutor.java line 617
in java.util.concurrent.ThreadPoolExecutor$Worker run()
14. Thread.java line 745
in java.lang.Thread run()
Caused by: java.io.IOException:Failed on local exception: java.io.IOException:

 

Cause

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