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Upgrade to BDA 4.6.0 Fails on Step 7 in Hadoop::Startcloudera/Exec[start_cloudera_services] Due to "Upgrade Sentry Database Tables unavailable." (Doc ID 2186850.1)

Last updated on JANUARY 06, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

1. During upgrade to 4.6.0 from 4.3.0 Step 7 fails with:

INFO: Pinging puppet agents ...................................................................................................................................................
ERROR: Puppet agent run on node bda1node01 had errors. List of errors follows
************************************
Error [63671]: (//bda1node01.example.com//Stage[main]/Hadoop::Startcloudera/Exec[start_cloudera_services]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/startcloudera.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/startcloudera_1474497556.out returned 1 instead of one of [0]
************************************

2. /opt/oracle/BDAMammoth/bdaconfig/tmp/startcloudera_1474497556.out shows:

Command ID is 9303
Command 9303 finished after 5 seconds
Operation failed
Result Message is: "Upgrade Sentry Database Tables unavailable.",
API Version used is v13
Succeeded. Output in : /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_<CLUSTER_NAME>_commands_restart.out
Command ID is 9304
.................................
Command 9304 finished after 170 seconds
Operation failed
Result Message is: "Command 'Start' failed for cluster '<CLUSTER_NAME>'",

3. Sentry server std.err shows:

Can't open /var/run/cloudera-scm-agent/process/2863-sentry-SENTRY_SERVER/supervisor.conf: Permission denied.

 

Cause

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In this Document
Symptoms
Cause
Solution

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