Upgrade to BDA 4.6.0 Fails on Step 7 in Hadoop::Startcloudera/Exec[start_cloudera_services] Due to "Upgrade Sentry Database Tables unavailable." (Doc ID 2186850.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

1. During upgrade to 4.6.0 from 4.3.0 Step 7 fails with:

INFO: Pinging puppet agents ...................................................................................................................................................
ERROR: Puppet agent run on node bda1node01 had errors. List of errors follows
************************************
Error [63671]: (//bda1node01.example.com//Stage[main]/Hadoop::Startcloudera/Exec[start_cloudera_services]/returns) change from notrun to 0 failed: /opt/oracle/BDAMammoth/bdaconfig/tmp/startcloudera.sh &> /opt/oracle/BDAMammoth/bdaconfig/tmp/startcloudera_1474497556.out returned 1 instead of one of [0]
************************************

2. /opt/oracle/BDAMammoth/bdaconfig/tmp/startcloudera_1474497556.out shows:

Command ID is 9303
Command 9303 finished after 5 seconds
Operation failed
Result Message is: "Upgrade Sentry Database Tables unavailable.",
API Version used is v13
Succeeded. Output in : /opt/oracle/BDAMammoth/bdaconfig/tmp/clusters_bda1_commands_restart.out
Command ID is 9304
.................................
Command 9304 finished after 170 seconds
Operation failed
Result Message is: "Command 'Start' failed for cluster 'bda1'",

3. Sentry server std.err shows:

Can't open /var/run/cloudera-scm-agent/process/2863-sentry-SENTRY_SERVER/supervisor.conf: Permission denied.

 

Cause

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