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Kerberos Errors Seen During Upgrade to Mammoth 4.6.0 in Step 3 and Step 7 on Oracle Big Data Appliance Cause bdacheckcluster to Fail (Doc ID 2186879.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

1. During upgrade to BDA V4.6 or higher the following Kerberos related messages are seen during Step 3. In 4.7.0, it is seen in step 5. However the upgrade does not fail but continues past this point.

INFO: Executing oracleUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 3#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node01 #Step 3#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 3#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node02 #Step 3#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 3#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node03 #Step 3#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 3#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node04 #Step 3#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 3#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node05 #Step 3#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 3#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node06 #Step 3#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 3#
ERROR: Errors executing oracleUser.sh. Continuing anyway. #Step 3#
INFO: Executing hdfsUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 3#
SUCCESS: Executed hdfsUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 3#
INFO: Executing remTestUsers.sh on nodes bda1node01 #Step 3#
SUCCESS: Executed remTestUsers.sh on nodes bda1node01 #Step 3#
SUCCESS: Successfully removed Kerberos test users.

2. Similar Kerberos related errors are seen in Step 7 (and again in step 8 on 4.7.0. Again the upgrade does not fail but continues past this point.

INFO: Executing oracleUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 7#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node01 #Step 7#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 7#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node02 #Step 7#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 7#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node03 #Step 7#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 7#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node04 #Step 7#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 7#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node05 #Step 7#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 7#
ERROR: Error code 1 when executing oracleUser.sh on host bda1node06 #Step 7#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 7#
ERROR: Errors executing oracleUser.sh. Continuing anyway. #Step 7#
INFO: Executing hdfsUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 7#
ERROR: Error code 1 when executing hdfsUser.sh on host bda1node01 #Step 7#
ERROR: Error is : Could not create kerberos ticket for hdfs user #Step 7#
ERROR: Error code 1 when executing hdfsUser.sh on host bda1node02 #Step 7#
ERROR: Error is : Could not create kerberos ticket for hdfs user #Step 7#
ERROR: Error code 1 when executing hdfsUser.sh on host bda1node03 #Step 7#
ERROR: Error is : Could not create kerberos ticket for hdfs user #Step 7#
ERROR: Error code 1 when executing hdfsUser.sh on host bda1node04 #Step 7#
ERROR: Error is : Could not create kerberos ticket for hdfs user #Step 7#
ERROR: Error code 1 when executing hdfsUser.sh on host bda1node05 #Step 7#
ERROR: Error is : Could not create kerberos ticket for hdfs user #Step 7#
ERROR: Error code 1 when executing hdfsUser.sh on host bda1node06 #Step 7#
ERROR: Error is : Could not create kerberos ticket for hdfs user #Step 7#
ERROR: Errors executing hdfsUser.sh. Continuing anyway. #Step 7#

In 4.7.0 upgrade may be seen in step 8 as:

SUCCESS: Successfully copied keytabs to Mammoth node.
INFO: Executing oracleUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda01 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda02 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda03 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda04 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda05 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda06 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda07 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda08 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Error code 1 when executing oracleUser.sh on host bda1bda09 #Step 8#
ERROR: Error is : Could not create kerberos ticket for oracle user #Step 8#
ERROR: Errors executing oracleUser.sh. Continuing anyway. #Step 8#
INFO: Executing hdfsUser.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 8#
..
ERROR: Errors executing hdfsUser.sh. Continuing anyway. #Step 8#
INFO: Doing post-cleanup operations

 

 

3. However running the final cluster verfications fail due to the above.

Cause

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In this Document
Symptoms
Cause
Solution

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