ORA-00600: [KGL-heap-size-exceeded] While Running AQ (Doc ID 2187230.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

ORA-00600:  [KGL-heap-size-exceeded] when performing an AQ operation.   Alert log file shows performing an AQ operation prior to error:

KGL object name :GLOBALCUSTOMER_ADMIN.Q_MESSAGE_QUEUE
ORA-00600: internal error code, arguments: [KGL-heap-size-exceeded]

Call stack trace is similar to:


kglLargeHeapWarning <- kglHeapAllocCbk <- kghalp <- kwqicforqa <- kwqicaqa
<- kwqicdsubload <- kwqiclode <- kwqiclod <- kglspld <- kqllod_new
<- kqllod <- kglobld <- kglobpn <- kglpim <- kglpin
<- kglpnp <- kglgpr <- kgiina <- kgiinn <- kwqiqigt
<- kwqicgqiwl <- kwqiclqi0 <- kwqidexfcy <- kwqidsc81i <- kwqidrdq
<- kwqidsfmp <- kwqidafm0 <- kwqididqx <- kpoaqdq <- opiodr
<- ttcpip <- opitsk

Cause

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