SES Installation Fails With Error [INS-20802] Repository Creation Utility Failed (Doc ID 2188807.1)

Last updated on MAY 18, 2017

Applies to:

Oracle Secure Enterprise Search - Version 11.2.2.2.0 to 11.2.2.2.0
Microsoft Windows x64 (64-bit)

Symptoms


Installation of SES 11.2.2.2.0 using mode 1 fails.
Windows system environment variable JAVA_TOOL_OPTIONS may be set to -Djava.net.preferIPv6Addresses=true but this may still fail if not set.
Installation fails at Configuring Repository Creation Utility with following error:
[INS-20802] Repository Creation Utility failed.
In listener.ora and tnsnames.ora, created by the installer, the connect string has mac address instead of actual host name and domain name.
This mac address is coming from IPv6.

This error is shown,

 



Cause

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