In 12.1, patching with opatchauto or running "rootcrs.pl -prepatch" fails with CRS-4698 and CRS-1154 - There was an error setting Oracle ASM to rolling patch mode (Doc ID 2188963.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.1 and later
Oracle Database - Standard Edition - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

Applying a patch using opatchauto or running "rootcrs.pl -prepatch" fails with the following error:

Oracle Clusterware active version on the cluster is [12.1.0.2.0]. The cluster upgrade state is [NORMAL]. The cluster active patch level is [1128856052].
CRS-4698: Error code 2 in retrieving the patch levelCRS-1154: There was an error setting Oracle ASM to rolling patch mode.
CRS-4000: Command Start failed, or completed with errors.
2016/08/13 16:50:44 CLSRSC-430: Failed to start rolling patch mode

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms