'Image Status: Failure' After Patching Exadata Compute Node (Doc ID 2194646.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Exadata Storage Server Software - Version 12.1.2.2.3 and later
Information in this document applies to any platform.

Symptoms

Issue
--------------
Environment:

Image version: 12.1.2.2.3.160720

Kernel version: 2.6.39-400.281.1.el6uek.x86_64


Issue:

----------------

After patching Exadata node, below error was observed with imageinfo command

Kernel version: 2.6.39-400.281.1.el6uek.x86_64 #1 SMP Fri Jun 17 20:10:16 PDT 2016 x86_64
Image version: 12.1.2.2.3.160720
Image activated: 2016-09-22 19:14:30 -0700
Image status: failure           
System partition on device: /dev/mapper/VGExaDb-LVDbSys1

Clarification
---------------------------------------------------

Internal errors were noticed when the following command was executed, which is part of reboot procedure.

/usr/sbin/ubiosconfig export all -x /var/log/exadatatmp/image_functions_get_bios_and_current_boot_order_xml_files_BIOS_CURRENT.xml --expert_mode -y -f] [CMD_STATUS: 8]


"biosbootorder.log"
=================
[[1474596771][2016-09-22 19:13:33 -0700][INFO][0-0][/opt/oracle.cellos/validations/init.d/biosbootorder][biosbootorder_ipmitool_mutex_w_ms][162] Already set: /var/log/cellos/locks/ipmitool.atboot.lock
[1474596771][2016-09-22 19:13:33 -0700][INFO][0-0][/opt/oracle.cellos/image_functions][image_functions_get_set_bios_and_boot_order_xml_files][21919] Value list_of_bios_xml_files:
[1474596771][2016-09-22 19:13:33 -0700][WARNING][/opt/oracle.cellos/image_functions][image_functions_get_set_bios_and_boot_order_xml_files][22014] [CMD: /usr/sbin/ubiosconfig export all -x /var/log/exadatatmp/image_functions_get_bios_and_current_boot_order_xml_files_BIOS_CURRENT.xml --expert_mode -y -f] [CMD_STATUS: 8] <<<<< Internal Error
----- START STDERR -----
ERROR: Internal error
----- END STDERR -----
[1474596771][2016-09-22 19:13:53 -0700][WARNING][/opt/oracle.cellos/image_functions][image_functions_get_set_bios_and_boot_order_xml_files][22014] [CMD: /usr/sbin/ubiosconfig export all -x /var/log/exadatatmp/image_functions_get_bios_and_current_boot_order_xml_files_BIOS_CURRENT.xml --expert_mode -y -f] [CMD_STATUS: 8]
----- START STDERR -----
ERROR: Internal error
----- END STDERR -----
[1474596771][2016-09-22 19:14:12 -0700][ERROR][0-0][/opt/oracle.cellos/image_functions][image_functions_get_set_bios_and_boot_order_xml_files][22023] Failed: /usr/sbin/ubiosconfig export all -x /var/log/exadatatmp/image_functions_get_bios_and_current_boot_order_xml_files_BIOS_CURRENT.xml --expert_mode -y -f
[1474596771][2016-09-22 19:14:12 -0700][ERROR][0-0][/opt/oracle.cellos/image_functions][image_functions_bios_check_set][23123] Failed to obtain bios xml files
[1474596771][2016-09-22 19:14:12 -0700][ERROR][0-0][/opt/oracle.cellos/validations/init.d/biosbootorder][main][203] Failed. See logs: /var/log/cellos/validations/biosbootorder
[1474596771][2016-09-22 19:14:12 -0700][INFO][0-0][/opt/oracle.cellos/validations/init.d/biosbootorder][biosbootorder_ipmitool_mutex_w_ms][147] Arguments: unset
[1474596771][2016-09-22 19:14:12 -0700][INFO][/opt/oracle.cellos/imageLogger][imageLogger_destroy][] Closing log and trace files

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Cause

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