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Prepatch Failed To Stop The Cluster (Doc ID 2200321.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Solaris on x86-64 (64-bit)
IBM AIX on POWER Systems (64-bit)

Symptoms

GI rootcrs.sh -prepatch fails:

bash-3.2# $GRID_HOME/install/rootcrs.pl -prepatch
Using configuration parameter file: $GRID_HOME/install/crsconfig_params
Oracle Clusterware active version on the cluster is [12.1.0.2.0]. The cluster upgrade state is [ROLLING PATCH]. The cluster active patch level is [3696455212].
CRS-2791: Starting shutdown of Oracle High Availability Services-managed resources on '<nodename2>'
CRS-2673: Attempting to stop 'ora.crsd' on '<nodename2>'
.
.
.
CRS-2676: Start of 'ora.scan2.vip' on '<nodename1>' succeeded
CRS-2672: Attempting to start 'ora.LISTENER_SCAN2.lsnr' on '<nodename1>'
CRS-2676: Start of 'ora.LISTENER_SCAN3.lsnr' on '<nodename1>' succeeded
CRS-2676: Start of 'ora.LISTENER_SCAN2.lsnr' on '<nodename1>' succeeded
CRS-2676: Start of 'ora.oc4j' on '<nodename1>' succeeded
CRS-2799: Failed to shut down resource 'diagsnap' on '<nodename2>' ============================>
CRS-2794: Shutdown of Cluster Ready Services-managed resources on '<nodename2>' has failed
CRS-2675: Stop of 'ora.crsd' on '<nodename2>' failed
CRS-2799: Failed to shut down resource 'ora.crsd' on '<nodename2>'
CRS-2795: Shutdown of Oracle High Availability Services-managed resources on '<nodename2>' has failed
CRS-4687: Shutdown command has completed with errors.
CRS-4000: Command Stop failed, or completed with errors.
2016/11/02 13:13:57 CLSRSC-349: The Oracle Clusterware stack failed to stop

Died at $GRID_HOME/install/crspatch.pm line 710.

 

Resource diagsnap is in UNKNOWN state:

$ crsctl stat res diagsnap -t

Name Target State Server State Details

diagsnap

ONLINE ONLINE <nodename1> STABLE

ONLINE UNKNOWN <nodename2> STABLE

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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