ASM fails to start due to error ORA-7445 [memcpy()] after applying GIPSU (Doc ID 2211179.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

o Flex ASM configuration

o A GI PSU was installed like 12.1.0.2.3 or 12.1.0.2.161018

o ASM fails to start the traces are produced under the <GI home>/rdbms/log, showing the stack with the function clssgsGroupGetList() :

 

memcpy()+103 signal __sighandler() 7FD141181000 00FD85D01
                                                         000000010 000000000 ?
                                                         000000000 ? 000000000 ?
clssgsGroupGetList( call memcpy() 7FD141181000 ? 00FD85D01 ?
                                                        )+2665 clssgs.c:419 000000010 ? 000000000 ?
                                                        1 000000000 ? 000000000 ?
clssgsqgrp()+991 cl call clssgsGroupGetList( 7FD141101218 00FCE9D08
ssgs.c:571 )                                      7FFFFED4CCE0 000000000 ?
                                                         000000000 ? 000000000 ?
kfthadefproc()+2012 call clssgsqgrp() 7FFFFED4CE98 7FD141101218
                                                         00C1F8820 7FFFFED4CE80
                                                         7FFFFED4CE68 000000001
ksuprd()+249 call kfthadefproc() 000000100 7FD141101218 ?
                                                          00C1F8820 ? 7FFFFED4CE80 ?
                                                           7FFFFED4CE68 ? 000000001 ?
lrmpsvp()+516 call ksuprd() 000000004 ? 7FFFFED4D098 ?

 

Changes

A GI PSU was applied

Cause

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