RS-7445 [Serv MS Is Absent] [It Will Be Restarted] on exadata Cell 12.1.2.3.0 (Doc ID 2212192.1)

Last updated on MARCH 29, 2017

Applies to:

Oracle Exadata Storage Server Software - Version 12.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

customer on 12.1.2.3.0 and MS restarted due to out of memory errors

RS-7445 - This is an automated database error on cell


CellCLI> list alerthistory detail
 name: 1

 alertDescription: "RS-7445 [Serv MS is absent] [It will be  restarted] [] [] [] [] [] [] [] [] [] []"
 alertMessage: "RS-7445 [Serv MS is absent] [It will be restarted] [] [] [] [] [] [] [] [] [] []"
 alertSequenceID: 1
 alertShortName: ADR
 alertType: Stateless
 beginTime: 2016-11-06T02:00:58-05:00
 endTime:
 examinedBy:
 notificationState: 1
 sequenceBeginTime: 2016-11-06T02:00:58-05:00
 severity: critical
 alertAction: "Errors in file  /opt/oracle/cell/log/diag/asm/cell/exa002ldcst11m/trace/rstrc_15077_mmt.trc  (incident=1).
 

# imageinfo
 .
 Kernel version: 2.6.39-400.276.1.el6uek.x86_64 #1 SMP Wed Jan 27 15:36:25 PST
 2016 x86_64
 Cell version: OSS_12.1.2.3.0_LINUX.X64_160207.3
 Cell rpm version: cell-12.1.2.3.0_LINUX.X64_160207.3-1.x86_64
 .
 Active image version: 12.1.2.3.0.160207.3
 Active image kernel version: 2.6.39-400.276.1.el6uek
Active image activated: 2016-03-03 14:44:09 -0500
 Active image status: success
 Active system partition on device: /dev/md5
 Active software partition on device: /dev/md7
 .
 Cell boot usb partition: /dev/sdm1
 Cell boot usb version: 12.1.2.3.0.160207.3
 .
 Inactive image version: undefined
 Rollback to the inactive partitions: Impossible
 .

 

Changes

 n/a

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms