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BDA Mammoth Upgrade Fails on "Step 8: Cleaning up install" with "ERROR: Ran /usr/bin/scp -r" (Doc ID 2213619.1)

Last updated on JANUARY 15, 2020

Applies to:

Big Data Appliance Integrated Software - Version 4.6.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner. 

BDA Mammoth upgrade fails at Step 8 "Cleaning up install" with an error like:

INFO: Step 8: Cleaning up install
INFO: Executing updateih.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 8#
SUCCESS: Executed updateih.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 8#
SUCCESS: Updated imagehistory on all nodes
INFO: Adding users to groups
INFO: Executing addmember.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 8#
SUCCESS: Executed addmember.sh on nodes /opt/oracle/BDAMammoth/bdaconfig/tmp/all_nodes #Step 8#
SUCCESS: Succesfully added members to groups
INFO: Saving all install logs
INFO: Making sure all puppet agents can be accessed.
INFO: Pinging puppet agents
INFO: Enable CM email Alerts. This will take some time ...
INFO: Puppet script successfully sent to node bdanode01
INFO: Pinging puppet agents ...................
INFO: Puppet agent run on node bdanode01 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode01-.log
INFO: Creating environment.pp file ...
INFO: Making sure all puppet agents can be accessed.
INFO: Pinging puppet agents .
INFO: Cleaning up install. This will take some time ...
INFO: Puppet script successfully sent to node bdanode01
...
INFO: Puppet script successfully sent to node bdanode0n

INFO: Pinging puppet agents ..
INFO: Puppet agent run on node bdanode01 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode01-.log
INFO: Puppet agent run on node bdanode02 completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode02-.log
...
INFO: Puppet agent run on node bdanode0n completed successfully.
INFO: Check the log file in /opt/oracle/BDAMammoth/bdaconfig/tmp/pagent-bdanode0n-.log

SUCCESS: Ran /usr/bin/scp -r bdanode02:/opt/oracle/BDAMammoth/bdaconfig/tmp/* /opt/oracle/bda/install/log/upgrade-/tmp-bdanode02 and it returned: RC=0
SUCCESS: Ran /bin/rm -rf /opt/oracle/bda/install/log/upgrade-/tmp-bdanode02/*.sh /opt/oracle/bda/install/log/upgrade-/tmp-bdanode02/*.pp /opt/oracle/bda/install/log/upgrade-/tmp-bdanode02/*.pl and it returned: RC=0
SUCCESS: Ran /usr/bin/ssh bdanode02 "/bin/rm -rf /opt/oracle/BDAMammoth/bdaconfig/tmp/*" and it returned: RC=0

SUCCESS: Ran /usr/bin/scp -r bdanode03:/opt/oracle/BDAMammoth/bdaconfig/tmp/* /opt/oracle/bda/install/log/upgrade-/tmp-bdanode03 and it returned: RC=0
SUCCESS: Ran /bin/rm -rf /opt/oracle/bda/install/log/upgrade-/tmp-bdanode03/*.sh /opt/oracle/bda/install/log/upgrade-/tmp-bdanode03/*.pp /opt/oracle/bda/install/log/upgrade-/tmp-bdanode03/*.pl and it returned: RC=0
...
SUCCESS: Ran /usr/bin/scp -r bdanode14:/opt/oracle/BDAMammoth/bdaconfig/tmp/* /opt/oracle/bda/install/log/upgrade-/tmp-bdanode14 and it returned: RC=0
SUCCESS: Ran /bin/rm -rf /opt/oracle/bda/install/log/upgrade-/tmp-bdanode14/*.sh /opt/oracle/bda/install/log/upgrade-/tmp-bdanode14/*.pp /opt/oracle/bda/install/log/upgrade-/tmp-bdanode14/*.pl and it returned: RC=0
SUCCESS: Ran /usr/bin/ssh bdanode14 "/bin/rm -rf /opt/oracle/BDAMammoth/bdaconfig/tmp/*" and it returned: RC=0

ERROR: Ran /usr/bin/scp -r bdanode15:/opt/oracle/BDAMammoth/bdaconfig/tmp/* /opt/oracle/bda/install/log/upgrade-/tmp-bdanode15 and it returned code(1) instead of 0 and output is
scp: /opt/oracle/BDAMammoth/bdaconfig/tmp/call_cm.err: No such file or directory
scp: /opt/oracle/BDAMammoth/bdaconfig/tmp/call_cm.out: No such file or directory

INFO: Time spent in step 8 CleanupInstall is 3232 seconds.
INFO: Running bdadiagcluster...
INFO: Please get the Big Data Appliance cluster diagnostic bundle at /tmp/bdadiagcluster_.zip
Exiting...


Using an example of upgrade from BDA V4.4 to BDA V4.6 other symptoms are like:

1.  "imageinfo" is not updated. It reports the pre-upgrade versions. For example on upgrade from BDA V4.4 to BDA V4.6, imageinfo reports 4.4 values:


5.  Trying to run the cluster verifications with "./mammoth -c" at this point will fail because "imageinfo" and the "config.json" are not yet updated.

Cause

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In this Document
Symptoms
Cause
Solution


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